Pension
MetLife GP 24
Employee Assistance Programme - Wisdom
Life Assurance
Fire & Security Engineer
Location:
Stockport
Salary:
£28,000 - £40,000
Contract Type:
{Contract Type}
Position Type:
Full Time
Expiry Date:
{Closing}
The role
Put your technical skills to work across both fire and security systems while delivering exceptional service to customers across the North West.
Black Box Group, powered by Scutum, is looking for experienced Multi-Disciplined Fire & Security Technicians to join our growing operations team. Whether your expertise lies in fire systems, security systems, or both, this is an opportunity to join a business that values technical excellence, supports professional development and takes pride in delivering outstanding customer service.
Working across customer sites throughout the North West and beyond when required, you will be responsible for installing, commissioning, maintaining and fault-finding on a variety of fire and security systems. As a key representative of the business, you will build strong customer relationships while ensuring all work is completed safely, professionally and to the highest standard.
This role will suit a motivated engineer who enjoys varied work, takes ownership of their workload and is committed to delivering quality workmanship and service excellence.
Responsibilities
- Install and commission fire and/or security systems.
- Carry out planned maintenance, servicing and fault-finding activities.
- Support remote monitoring systems where applicable.
- Diagnose and resolve system faults effectively and efficiently.
- Complete job sheets, service records and audit documentation accurately using both manual and electronic systems.
- Ensure all work is completed in accordance with company procedures and Health & Safety requirements.
- Manage vehicle stock and maintain high standards of housekeeping.
- Build positive working relationships with customers and colleagues.
- Deliver a professional and customer-focused service on every site visit.
- Manage workloads effectively and prioritise tasks to meet business requirements.
- Participate in the 24-hour call-out rota.
- Represent Black Box Group professionally at all times.
Experience
- Minimum of 3 years' experience (excluding training) within Electronic Security and/or Life Safety Systems.
- Proven experience installing and commissioning Fire or Security systems.
- Experience carrying out maintenance and fault-finding across relevant system types.
- Solid understanding of IT, networking and electrical/electronic principles.
- Experience working directly with customers in a client-facing environment.
- Ability to work independently and manage workloads effectively.
- Strong understanding of safe working practices and Health & Safety requirements.
- Full UK driving licence with no more than 3 penalty points.
- Ability to satisfy security screening requirements, including BS7858, DBS and Police checks.
Desirable
- Experience across both Fire and Security disciplines.
- Experience working with:
- Honeywell
- Texecom
- Paxton
- Videx
- C-Tec
- Advanced
- Morley
- Hikvision
- Hanwha
- Avigilon
- Experience supporting remote monitoring systems.
Skills, Abilities & Personal Qualities
- Self-managed, organised and reliable approach to work.
- Strong fault-finding and problem-solving skills.
- Ability to make sound decisions under pressure.
- Excellent customer service and communication skills.
- Professional and personable manner.
- Strong attention to detail and commitment to quality workmanship.
- Effective time management and organisational skills.
- Ability to work independently and as part of a team.
- Good stock control and vehicle management practices.
- Strong commitment to Health & Safety and compliance standards.
- Ability to build strong working relationships with customers and colleagues.
- Hardworking, dependable and committed to achieving high standards.
About us
Scutum is a single-source provider of world class fire and security solutions, protecting the assets, property, staff and data of leading UK and Ireland organisations for over 35 years.
Supporting businesses across the UK, Europe and the United States with integrated safety and security solutions that protect what matters most and enable long-term success. We transform security into a driver of trust, resilience and sustainable growth.
Benefits
Scutum UK & Ireland Ltd
St Ann's House, St Ann's Road, Chertsey, Surrey, KT16 9EH
0300 1247506